Things to Know

Arrival & Check-In

  • Please arrive 10–15 minutes before your appointment to check in.

  • Late arrivals may result in a shortened session or cancellation to avoid delaying other guests.

  • Check-In at the front desk; lockers are provided for personal belongings.

Cancellations & No-Shows

  • Massage & Skincare Services: 24-hour notice required. Same-day cancellations or no-shows are charged in full.

  • Public Sauna Visits: 4-hour notice required. No-shows or cancellations under 4 hours are charged in full. Pre-paid packages redeem one visit per booking.

  • Private Sauna Rentals: 72-hour notice required. Deposits are fully refundable up to 72 hours prior. Cancellations under 72 hours are charged in full.

Health & Safety

  • Guests with cold, flu, or contagious symptoms are asked to stay home to protect staff and other guests. Please let us know as soon as possible if you are experiencing symptoms of illness.

  • Sauna heat can be intense; listen to your body, stay hydrated and consult staff if you are pregnant, have medical conditions, or are new to saunas.

Facility Guidelines

  • All public sauna days are all-gender, age 16+ (under 18 with an adult).

  • Sauna facility access is booked seperately from massage or facial treatments but can be booked separately.

  • Multiple sauna guests require separate appointments or a private rental. Please call or email for assistance.

  • Swimwear required during public hours.

  • Shower before entering the sauna; complimentary body soap, shampoo, and conditioner are provided.

  • Facility is a quiet-conversation zone, excessive noise can disrupt treatments in session.

  • Unplug: leave phones in lockers and enjoy your visit.

  • Secure lockers are provided. Return keys on check-out. $20 fee for lost keys or locks.

  • Physical displays of affection are strictly prohibited.

Enhance Your Visit

  • Ask about whisking, DIY face masks, soothing foot soaks, body salts, cleansing tea, and cold beverages to complement your experience.

  • Treatments and add-ons can be booked in advance or during your visit.

Payment & Receipts

  • We do not bill health insurance directly, but itemized receipts are available for reimbursement. Tax ID: 88-0843729.

  • Payment accepted via cash, card, or pre-paid packages.

  • Gratuity for practitioners & facility staff is optional but appreciated.

Quick Tips for a Great Visit

  • Arrive on time and shower before the sauna.

  • Wear your swimsuit and bring a water bottle.

  • Phones off and stored; enjoy quiet time.

  • Guests with cold/flu symptoms: please reschedule.